Tuesday, 08 March 2011 21:29

General Fatigue

Rate this item
(4 votes)

This article is adapted from the 3rd edition of the Encyclopaedia of Occupational Health and Safety.

The two concepts of fatigue and rest are familiar to all from personal experience. The word “fatigue” is used to denote very different conditions, all of which cause a reduction in work capacity and resistance. The very varied use of the concept of fatigue has resulted in an almost chaotic confusion and some clarification of current ideas is necessary. For a long time, physiology has distinguished between muscle fatigue and general fatigue. The former is an acute painful phenomenon localized in the muscles: general fatigue is characterized by a sense of diminishing willingness to work. This article is concerned only with general fatigue, which may also be called “psychic fatigue” or “nervous fatigue” and the rest that it necessitates.

General fatigue may be due to quite different causes, the most important of which are shown in figure 1. The effect is as if, during the course of the day, all the various stresses experienced accumulate within the organism, gradually producing a feeling of increasing fatigue. This feeling prompts the decision to stop work; its effect is that of a physiological prelude to sleep.

Figure 1. Diagrammatic presentation of the cumulative effect of the everyday causes of fatigue

ERG225F1

Fatigue is a salutary sensation if one can lie down and rest. However, if one disregards this feeling and forces oneself to continue working, the feeling of fatigue increases until it becomes distressing and finally overwhelming. This daily experience demonstrates clearly the biological significance of fatigue which plays a part in sustaining life, similar to that played by other sensations such as, for example, thirst, hunger, fear, etc.

Rest is represented in figure 1 as the emptying of a barrel. The phenomenon of rest can take place normally if the organism remains undisturbed or if at least one essential part of the body is not subjected to stress. This explains the decisive part played on working days by all work breaks, from the short pause during work to the nightly sleep. The simile of the barrel illustrates how necessary it is for normal living to reach a certain equilibrium between the total load borne by the organism and the sum of the possibilities for rest.

Neurophysiological interpretation of fatigue

The progress of neurophysiology during the last few decades has greatly contributed to a better understanding of the phenomena triggered off by fatigue in the central nervous system.

The physiologist Hess was the first to observe that electrical stimulation of certain of the diencephalic structures, and more especially of certain of the structures of the medial nucleus of the thalamus, gradually produced an inhibiting effect which showed itself in a deterioration in the capacity for reaction and in a tendency to sleep. If the stimulation was continued for a certain time, general relaxation was followed by sleepiness and finally by sleep. It was later proved that starting from these structures, an active inhibition may extend to the cerebral cortex where all conscious phenomena are centered. This is reflected not only in behaviour, but also in the electrical activity of the cerebral cortex. Other experiments have also succeeded in initiating inhibitions from other subcortical regions.

The conclusion which can be drawn from all these studies is that there are structures located in the diencephalon and mesencephalon which represent an effective inhibiting system and which trigger off fatigue with all its accompanying phenomena.

Inhibition and activation

Numerous experiments performed on animals and humans have shown that the general disposition of them both to reaction depends not only on this system of inhibition but essentially also on a system functioning in an antagonistic manner, known as the reticular ascending system of activation. We know from experiments that the reticular formation contains structures that control the degree of wakefulness, and consequently the general dispositions to a reaction. Nervous links exist between these structures and the cerebral cortex where the activating influences are exerted on the consciousness. Moreover, the activating system receives stimulation from the sensory organs. Other nervous connections transmit impulses from the cerebral cortex—the area of perception and thought—to the activation system. On the basis of these neurophysiological concepts, it can be established that external stimuli, as well as influences originating in the areas of consciousness, may, in passing through the activating system, stimulate a disposition to a reaction.

In addition, many other investigations make it possible to conclude that stimulation of the activating system frequently spreads also from the vegetative centers, and cause the organism to orient towards the expenditure of energy, towards work, struggle, flight, etc. (ergotropic conversion of the internal organs). Conversely, it appears that stimulation of the inhibiting system within the sphere of the vegetative nervous system causes the organism to tend towards rest, reconstitution of its reserves of energy, phenomena of assimilation (trophotropic conversion).

By synthesis of all these neurophysiological findings, the following conception of fatigue can be established: the state and feeling of fatigue are conditioned by the functional reaction of the consciousness in the cerebral cortex, which is, in turn, governed by two mutually antagonistic systems—the inhibiting system and the activating system. Thus, the disposition of humans to work depends at each moment on the degree of activation of the two systems: if the inhibiting system is dominant, the organism will be in a state of fatigue; when the activating system is dominant, it will exhibit an increased disposition to work.

This psychophysiological conception of fatigue makes it possible to understand certain of its symptoms which are sometimes difficult to explain. Thus, for example, a feeling of fatigue may disappear suddenly when some unexpected outside event occurs or when emotional tension develops. It is clear in both these cases that the activating system has been stimulated. Conversely, if the surroundings are monotonous or work seems boring, the functioning of the activating system is diminished and the inhibiting system becomes dominant. This explains why fatigue appears in a monotonous situation without the organism being subjected to any workload.

Figure 2 depicts diagrammatically the notion of the mutually antagonistic systems of inhibition and activation.

Figure 2. Diagrammatic presentation of the control of disposition to work by means of inhibiting and activating systems

ERG225F2

Clinical fatigue

It is a matter of common experience that pronounced fatigue occurring day after day will gradually produce a state of chronic fatigue. The feeling of fatigue is then intensified and comes on not only in the evening after work but already during the day, sometimes even before the start of work. A feeling of malaise, frequently of an emotive nature, accompanies this state. The following symptoms are often observed in persons suffering from fatigue: heightened psychic emotivity (antisocial behaviour, incompatibility), tendency to depression (unmotivated anxiety), and lack of energy with loss of initiative. These psychic effects are often accompanied by an unspecific malaise and manifest themselves by psychosomatic symptoms: headaches, vertigo, cardiac and respiratory functional disturbances, loss of appetite, digestive disorders, insomnia, etc.

In view of the tendency towards morbid symptoms that accompany chronic fatigue, it may justly be called clinical fatigue. There is a tendency towards increased absenteeism, and particularly to more absences for short periods. This would appear to be caused both by the need for rest and by increased morbidity. The state of chronic fatigue occurs particularly among persons exposed to psychic conflicts or difficulties. It is sometimes very difficult to distinguish the external and internal causes. In fact, it is almost impossible to distinguish cause and effect in clinical fatigue: a negative attitude towards work, superiors or workplace may just as well be the cause of clinical fatigue as the result.

Research has shown that the switchboard operators and supervisory personnel employed in telecommunications services exhibited a significant increase in physiological symptoms of fatigue after their work (visual reaction time, flicker fusion frequency, dexterity tests). Medical investigations revealed that in these two groups of workers there was a significant increase in neurotic conditions, irritability, difficulty in sleeping and in the chronic feeling of lassitude, by comparison with a similar group of women employed in the technical branches of the postal, telephone and telegraphic services. The accumulation of symptoms was not always due to a negative attitude on the part of the women affected their job or their working conditions.

Preventive Measures

There is no panacea for fatigue but much can be done to alleviate the problem by attention to general working conditions and the physical environment at the workplace. For example much can be achieved by the correct arrangement of hours of work, provision of adequate rest periods and suitable canteens and restrooms; adequate paid holidays should also be given to workers. The ergonomic study of the workplace can also help in the reduction of fatigue by ensuring that seats, tables, and workbenches are of suitable dimensions and that the workflow is correctly organized. In addition, noise control, air-conditioning, heating, ventilation, and lighting may all have a beneficial effect on delaying the onset of fatigue in workers.

Monotony and tension may also be alleviated by controlled use of colour and decoration in the surroundings, intervals of music and sometimes breaks for physical exercises for sedentary workers. Training of workers and in particular of supervisory and management staff also play an important part.

 

Back

Read 9316 times Last modified on Friday, 15 November 2019 15:56
More in this category: « Biomechanics Fatigue and Recovery »

" DISCLAIMER: The ILO does not take responsibility for content presented on this web portal that is presented in any language other than English, which is the language used for the initial production and peer-review of original content. Certain statistics have not been updated since the production of the 4th edition of the Encyclopaedia (1998)."

Contents

Ergonomics References

Abeysekera, JDA, H Shahnavaz, and LJ Chapman. 1990. Ergonomics in developing countries. In Advances in Industrial Ergonomics and Safety, edited by B Das. London: Taylor & Francis.

Ahonen, M, M Launis, and T Kuorinka. 1989. Ergonomic Workplace Analysis. Helsinki: Finnish Institute of Occupational Health.

Alvares, C. 1980. Homo Faber: Technology and Culture in India, China and the West from 1500 to Present Day. The Hague: Martinus Nijhoff.

Amalberti, R. 1991. Savoir-faire de l’opérateur: aspects théoriques et pratiques en ergonomie. In Modèle en analyse du travail, edited by R Amalberti, M de Montmollin, and J Thereau. Liège: Mardaga.

Amalberti, R, M Bataille, G Deblon, A Guengant, JM Paquay, C Valot, and JP Menu. 1989. Développement d’aides intelligentes au pilotage: Formalisation psychologique et informatique d’un modèle de comportement du pologage de combat engagé en mission de pènètration. Paris: Rapport CERMA.

Åstrand, I. 1960. Aerobic work capacity in men and women with special reference to age. Acta Physiol Scand 49 Suppl. 169:1-92.

Bainbridge, L. 1981. Le contrôleur de processus. B Psychol XXXIV:813-832.

—. 1986. Asking questions and accessing knowledge. Future Comput Sys 1:143-149.

Baitsch, C. 1985. Kompetenzentwicklung und partizipative Arbeitsgestaltung. Bern: Huber.

Banks, MH and RL Miller. 1984. Reliability and convergent validity of the job component inventory. J Occup Psychol 57:181-184.

Baranson, J. 1969. Industrial Technology for Developing Economies. New York: Praeger.

Bartenwerfer, H. 1970. Psychische Beanspruchung und Erdmüdung. In Handbuch der Psychologie, edited by A Mayer and B Herwig. Göttingen: Hogrefe.

Bartlem, CS and E Locke. 1981. The Coch and French study: A critique and reinterpretation. Hum Relat 34:555-566.

Blumberg, M. 1988. Towards a new theory of job design. In Ergonomics of Hybrid Automated Systems, edited by W Karwowski, HR Parsaei, and MR Wilhelm. Amsterdam: Elsevier.

Bourdon, F and A Weill Fassina. 1994. Réseau et processus de coopération dans la gestion du trafic ferroviaire. Travail Hum. Numéro spécial consacré au travail collectif.

Brehmer, B. 1990. Towards a taxonomy for microworlds. In Taxonomy for an Analysis of Work Domains. Proceedings of the First MOHAWC Workshop, edited by B Brehmer, M de Montmollin and J Leplat. Roskilde: Riso National Laboratory.

Brown DA and R Mitchell. 1986. The Pocket Ergonomist. Sydney: Group Occupational Health Centre.

Bruder. 1993. Entwicklung eines wissensbusierten Systems zur belastungsanalytisch unterscheidbaren Erholungszeit. Düsseldorf: VDI-Verlag.

Caverni, JP. 1988. La verbalisation comme source d’observables pour l’étude du fonctionnnement cognitif. In Psychologie cognitive: Modèles et méthodes, edited by JP
Caverni, C Bastien, P Mendelson, and G Tiberghien. Grenoble: Presses Univ. de Grenoble.

Campion, MA. 1988. Interdisciplinary approaches to job design: A constructive replication with extensions. J Appl Psychol 73:467-481.

Campion, MA and PW Thayer. 1985. Development and field evaluation of an inter-disciplinary measure of job design. J Appl Psychol 70:29-43.

Carter, RC and RJ Biersner. 1987. Job requirements derived from the Position Analysis Questionnaire and validity using military aptitude test scores. J Occup Psychol 60:311-321.

Chaffin, DB. 1969. A computerized biomechanical model-development of and use in studying gross body actions. J Biomech 2:429-441.

Chaffin, DB and G Andersson. 1984. Occupational Biomechanics. New York: Wiley.

Chapanis, A. 1975. Ethnic Variables in Human Factors Engineering. Baltimore: Johns Hopkins University.

Coch, L and JRP French. 1948. Overcoming resistance to change. Hum Relat 1:512-532.

Corlett, EN and RP Bishop. 1976. A technique for assessing postural discomfort. Ergonomics 19:175-182.

Corlett, N. 1988. The investigation and evaluation of work and workplaces. Ergonomics 31:727-734.

Costa, G, G Cesana, K Kogi, and A Wedderburn. 1990. Shiftwork: health, sleep and performance. Frankfurt: Peter Lang.

Cotton, JL, DA Vollrath, KL Froggatt, ML Lengnick-Hall, and KR Jennings. 1988. Employee participation: Diverse forms and different outcomes. Acad Manage Rev 13:8-22.

Cushman, WH and DJ Rosenberg. 1991. Human Factors in Product Design. Amsterdam: Elsevier.

Dachler, HP and B Wilpert. 1978. Conceptual dimensions and boundaries of participation in organizations: A critical evaluation. Adm Sci Q 23:1-39.

Daftuar, CN. 1975. The role of human factors in underdeveloped countries, with special reference to India. In Ethnic Variable in Human Factor Engineering, edited by Chapanis. Baltimore: Johns Hopkins University.

Das, B and RM Grady. 1983a. Industrial workplace layout design. An application of engineering anthropometry. Ergonomics 26:433-447.

—. 1983b. The normal working area in the horizontal plane. A comparative study between Farley’s and Squire’s concepts. Ergonomics 26:449-459.

Deci, EL. 1975. Intrinsic Motivation. New York: Plenum Press.

Decortis, F and PC Cacciabue. 1990. Modèlisation cognitive et analyse de l’activité. In Modèles et pratiques de l’analyse du travail, edited by R Amalberti, M Montmollin, and J Theureau. Brussels: Mardaga.

DeGreve, TB and MM Ayoub. 1987. A workplace design expert system. Int J Ind Erg 2:37-48.

De Keyser, V. 1986. De l’évolution des métiers. In Traité de psychologie du travail, edited by C Levy- Leboyer and JC Sperandio. Paris: Presses Universitaires de France.

—. 1992. Man within the Production Line. Proceedings of the Fourth Brite-EuRam Conference, 25-27 May, Séville, Spain. Brussels: EEC.

De Keyser, V and A Housiaux. 1989. The Nature of Human Expertise. Rapport Intermédiaire Politique Scientifique. Liège: Université de Liège.

De Keyser, V and AS Nyssen. 1993. Les erreurs humaines en anesthésie. Travail Hum 56:243-266.

De Lisi, PS. 1990. Lesson from the steel axe: Culture, technology and organizational change. Sloan Manage Rev 32:83-93.

Dillon, A. 1992. Reading from paper versus screen: A critical review of the empirical literature. Ergonomics 35:1297-1326.

Dinges, DF. 1992. Probing the limits of functional capacity: The effects of sleep loss on short-duration tasks. In Sleep, Arousal, and Performance, edited by RJ Broughton and RD Ogilvie. Boston: Birkhäuser.

Drury, CG. 1987. A biomechanical evaluation of the repetitive motion injury potential of industrial jobs. Sem Occup Med 2:41-49.

Edholm, OG. 1966. The assessment of habitual activity. In Physical Activity in Health and Disease, edited by K Evang and K Lange-Andersen. Oslo: Universitetterlaget.

Eilers, K, F Nachreiner, and K Hänicke. 1986. Entwicklung und Überprüfung einer Skala zur Erfassung subjektiv erlebter Anstrengung. Zeitschrift für Arbeitswissenschaft 40:215-224.

Elias, R. 1978. A medicobiological approach to workload. Note No. 1118-9178 in Cahiers De Notes Documentaires—Sécurité Et Hygiène Du Travail. Paris: INRS.

Elzinga, A and A Jamison. 1981. Cultural Components in the Scientific Attitude to Nature: Eastern and Western Mode. Discussion paper No. 146. Lund: Univ. of Lund, Research Policy Institute.

Emery, FE. 1959. Characteristics of Socio-Technical Systems. Document No. 527. London: Tavistock.

Empson, J. 1993. Sleep and Dreaming. New York: Harvester Wheatsheaf.

Ericson, KA and HA Simon. 1984. Protocol Analysis: Verbal Reports As Data. Cambridge, Mass.: MIT Press.

European Committee for Standardization (CEN). 1990. Ergonomic Principles of the Design of Work Systems. EEC Council Directive 90/269/EEC, The Minimum Health and Safety Requirements for the Manual Handling of Loads. Brussels: CEN.

—. 1991. CEN Catalogue 1991: Catalogue of European Standards. Brussels: CEN.

—. 1994. Safety of Machinery: Ergonomic Design Principles. Part 1: Terminology and General Principles. Brussels: CEN.

Fadier, E. 1990. Fiabilité humaine: méthodes d’analyse et domaines d’application. In Les facteurs humains de la fiabilité dans les systèmes complexes, edited by J Leplat and G De Terssac. Marseilles: Octares.

Falzon, P. 1991. Cooperative dialogues. In Distributed Decision Making. Cognitive Models for Cooperative Works, edited by J Rasmussen, B Brehmer, and J Leplat. Chichester: Wiley.

Faverge, JM. 1972. L’analyse du travail. In Traité de psychologie appliqueé, edited by M Reuchlin. Paris: Presses Universitaires de France.

Fisher, S. 1986. Stress and Strategy. London: Erlbaum.

Flanagan, JL. 1954. The critical incident technique. Psychol Bull 51:327-358.

Fleishman, EA and MK Quaintance. 1984. Toxonomies of Human Performance: The Description of Human Tasks. New York: Academic Press.

Flügel, B, H Greil, and K Sommer. 1986. Anthropologischer Atlas. Grundlagen und Daten. Deutsche Demokratische Republik. Berlin: Verlag tribüne.

Folkard, S and T Akerstedt. 1992. A three-process model of the regulation of alertness sleepiness. In Sleep, Arousal and Performance, edited by RJ Broughton and BD Ogilvie. Boston: Birkhäuser.

Folkard, S and TH Monk. 1985.  Hours of work: Temporal factors in work scheduling . Chichester: Wiley.

Folkard, S, TH Monk, and MC Lobban. 1978. Short and long-term adjustment of circadian rhythms in “permanent” night nurses. Ergonomics 21:785-799.

Folkard, S, P Totterdell, D Minors and J Waterhouse. 1993. Dissecting circadian performance rhythms: Implications for shiftwork.  Ergonomics  36(1-3):283-88.

Fröberg, JE. 1985. Sleep deprivation and prolonged working hours. In Hours of Work: Temporal Factors in Work Scheduling, edited by S Folkard and TH Monk. Chichester: Wiley.

Fuglesang, A. 1982. About Understanding Ideas and Observations on Cross-Cultural
Communication. Uppsala: Dag Hammarskjöld Foundation.

Geertz, C. 1973. The Interpretation of Cultures. New York: Basic Books.

Gilad, I. 1993. Methodology for functional ergonomic evaluation of repetitive operations. In Advances in Industrial Egonomics and Safety, edited by Nielsen and Jorgensen. London: Taylor & Francis.

Gilad, I and E Messer. 1992. Biomechanics considerations and ergonomic design in diamond polishing. In Advances in Industrial Ergonomics and Safety, edited by Kumar. London: Taylor & Francis.

Glenn, ES and CG Glenn. 1981. Man and Mankind: Conflict and Communication between Cultures. Norwood, NJ: Ablex.

Gopher, D and E Donchin. 1986. Workload—An examination of the concept. In Handbook of Perception and Human Performance, edited by K Boff, L Kaufman, and JP Thomas. New York: Wiley.

Gould, JD. 1988. How to design usable systems. In Handbook of Human Computer Interaction, edited by M Helander. Amsterdam: Elsevier.

Gould, JD and C Lewis. 1985. Designing for usability: Key principles and what designers think. Commun ACM 28:300-311.

Gould, JD, SJ Boies, S Levy, JT Richards, and J Schoonard. 1987. The 1984 Olympic message system: A test of behavioral principles of the design. Commun ACM 30:758-769.

Gowler, D and K Legge. 1978. Participation in context: Towards a synthesis of the theory and practice of organizational change, part I. J Manage Stud 16:150-175.

Grady, JK and J de Vries. 1994. RAM: The Rehabilitation Technology Acceptance Model as a Base for an Integral Product Evaluation. Instituut voor Research, Ontwikkeling en Nascholing in de Gezondheidszorg (IRON) and University Twente, Department of Biomedical Engineering.

Grandjean, E. 1988. Fitting the Task to the Man. London: Taylor & Francis.

Grant, S and T Mayes. 1991. Cognitive task analysis? In Human-Computer Interactionand Complex Systems, edited by GS Weir and J Alty. London: Academic Press.

Greenbaum, J and M Kyng. 1991. Design At Work: Cooperative Design of Computer Systems. Hillsdale, NJ: Lawrence Erlbaum.

Greuter, MA and JA Algera. 1989. Criterion development and job analysis. In Assessment and Selection in Organizations, edited by P Herlot. Chichester: Wiley.

Grote, G. 1994. A participatory approach to the complementary design of highly automated work systems. In Human Factors in Organizational Design and Management, edited by G Bradley and HW Hendrick. Amsterdam: Elsevier.

Guelaud, F, M-N Beauchesne, J Gautrat, and G Roustang. 1977. Pour une analyse des conditions du travail ouvrier dans l’entreprise. Paris: A. Colin.

Guillerm, R, E Radziszewski, and A Reinberg. 1975. Circadian rhythms of six healthy young men over a 4-week period with night-work every 48 h and a 2 per cent Co2 atmosphere. In Experimental Studies of Shiftwork, edited by P Colquhoun, S Folkard, P Knauth, and J Rutenfranz. Opladen: Westdeutscher Werlag.

Hacker, W. 1986. Arbeitspsychologie. In Schriften zur Arbeitpsychologie, edited by E Ulich. Bern: Huber.

Hacker, W and P Richter. 1994. Psychische Fehlbeanspruchung. Ermüdung, Monotonie, Sättigung, Stress. Heidelberg: Springer.

Hackman, JR and GR Oldham. 1975. Development of the job diagnostic survey. J Appl Psychol 60:159-170.

Hancock, PA and MH Chignell. 1986. Toward a Theory of Mental Work Load: Stress and Adaptability in Human-Machine Systems. Proceedings of the IEEE International Conference On Systems, Man, and Cybernetics. New York: IEEE Society.

Hancock, PA and N Meshkati. 1988. Human Mental Workload. Amsterdam: North Holland.

Hanna, A (ed.). 1990. Annual Design Review ID. 37 (4).

Härmä, M. 1993. Individual differences in tolerance to shiftwork: a review.  Ergonomics  36:101-109.

Hart, S and LE Staveland. 1988. Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research. In Human Mental Work Load, edited by PA Hancock and N Meshkati. Amsterdam: North Holland.

Hirschheim, R and HK Klein. 1989. Four paradigms of information systems development. Commun ACM 32:1199-1216.

Hoc, JM. 1989. Cognitive approaches to process control. In Advances in Cognitive Science, edited by G Tiberghein. Chichester: Horwood.

Hofstede, G. 1980. Culture’s Consequences: International Differences in Work-Related Values. Beverly Hills, Calif.: Sage Univ. Press.

—. 1983. The cultural relativity of organizational practices and theories. J Int Stud :75-89.

Hornby, P and C Clegg. 1992. User participation in context: A case study in a UK bank. Behav Inf Technol 11:293-307.

Hosni, DE. 1988. The transfer of microelectronics technology to the third world. Tech Manage Pub TM 1:391-3997.

Hsu, S-H and Y Peng. 1993. Control/display relationship of the four-burner stove: A reexamination. Hum Factors 35:745-749.

International Labour Organization (ILO). 1990.The hours we work: new work schedules in policy and practice. Cond Wor Dig 9.

International Organization for Standardization (ISO). 1980. Draft Proposal for Core List of Anthropometric Measurements ISO/TC 159/SC 3 N 28 DP 7250. Geneva: ISO.

—. 1996. ISO/DIS 7250 Basic Human Body Measurements for Technological Design. Geneva: ISO.
Japan Industrial Design Promotion Organization (JIDPO). 1990. Good Design Products 1989. Tokyo: JIDPO.

Jastrzebowski, W. 1857. Rys ergonomiji czyli Nauki o Pracy, opartej naprawdach poczerpnietych z Nauki Przyrody. Przyoda i Przemysl 29:227-231.

Jeanneret, PR. 1980. Equitable job evaluation and classification with the Position Analysis Questionnaire. Compens Rev 1:32-42.

Jürgens, HW, IA Aune, and U Pieper. 1990. International data on anthropometry. Occupational Safety and Health Series. Geneva: ILO.

Kadefors, R. 1993. A model for assessment and design of workplaces for manual welding. In The Ergonomics of Manual Work, edited by WS Marras, W Karwowski, and L Pacholski. London: Taylor & Francis.

Kahneman, D. 1973. Attention and Effort. Englewood Cliffs, NJ: Prentice Hall.

Karhu, O, P Kansi, and I Kuorinka. 1977. Correcting working postures in industry: A practical method for analysis. Appl Ergon 8:199-201.

Karhu, O, R Harkonen, P Sorvali, and P Vepsalainen. 1981. Observing working postures in industry: Examples of OWAS application. Appl Ergon 12:13-17.

Kedia, BL and RS Bhagat. 1988. Cultural constraints on transfer of technology across nations: Implications for research in international and comparative management. Acad Manage Rev 13:559-571.

Keesing, RM. 1974. Theories of culture. Annu Rev Anthropol 3:73-79.

Kepenne, P. 1984. La charge de travail dans une unité de soins de médecine. Mémoire. Liège: Université de Liège.

Kerguelen, A. 1986. L’observation systématique en ergonomie: Élaboration d’un logiciel d’aide au recueil et à l’analyse des données. Diploma in Ergonomics Thesis, Conservatoire National des Arts et Métiers, Paris.

Ketchum, L. 1984. Sociotechnical design in a third world country: The railway maintenance depot at Sennar in Sudan. Hum Relat 37:135-154.

Keyserling, WM. 1986. A computer-aided system to evaluate postural stress in the workplace. Am Ind Hyg Assoc J 47:641-649.

Kingsley, PR. 1983. Technological development: Issues, roles and orientation for social psychology. In Social Psychology and Developing Countries, edited by Blacker. New York: Wiley.

Kinney, JS and BM Huey. 1990. Application Principles for Multicolored Displays. Washington, DC: National Academy Press.

Kivi, P and M Mattila. 1991. Analysis and improvement of work postures in building industry: Application of the computerized OWAS method. Appl Ergon 22:43-48.

Knauth, P, W Rohmert and J Rutenfranz. 1979. Systemic selection of shift plans for continuous production with the aid of work-physiological criteria. Appl Ergon 10(1):9-15.

Knauth, P. and J Rutenfranz. 1981. Duration of sleep related to the type of shift work, in  Night and shiftwork: biological and social aspects , edited by A Reinberg, N Vieux, and P Andlauer. Oxford Pergamon Press.

Kogi, K. 1982. Sleep problems in night and shift work. II. Shiftwork: Its practice and improvement . J Hum Ergol:217-231.

—. 1981. Comparison of resting conditions between various shift rotation systems for industrial workers, in  Night and shift work. Biological and social aspects , edited by A Reinberg, N Vieux, and P Andlauer. Oxford: Pergamon.

—. 1985. Introduction to the problems of shiftwork. In Hours of Work: Temporal Factors in Work-Scheduling, edited by S Folkard and TH Monk. Chichester: Wiley.

—. 1991. Job content and working time: The scope for joint change. Ergonomics 34:757-773.

Kogi, K and JE Thurman. 1993. Trends in approaches to night and shiftwork and new international standards. Ergonomics 36:3-13.

Köhler, C, M von Behr, H Hirsch-Kreinsen, B Lutz, C Nuber, and R Schultz-Wild. 1989. Alternativen der Gestaltung von Arbeits- und Personalstrukturen bei rechnerintegrierter Fertigung. In Strategische Optionen der Organisations- und Personalentwicklung bei CIM Forschungsbericht KfK-PFT 148, edited by Institut für Sozialwissenschaftliche Forschung. Karlsruhe: Projektträgerschaft Fertigungstechnik.

Koller, M. 1983. Health risks related to shift work. An example of time-contingent effects of long-term stress. Int Arch Occ Env Health 53:59-75.

Konz, S. 1990. Workstation organization and design. Ergonomics 32:795-811.

Kroeber, AL and C Kluckhohn. 1952. Culture, a critical review of concepts and definitions. In Papers of the Peabody Museum. Boston: Harvard Univ.

Kroemer, KHE. 1993. Operation of ternary chorded keys. Int J Hum Comput Interact 5:267-288.

—. 1994a. Locating the computer screen: How high, how far? Ergonomics in Design (January):40.

—. 1994b. Alternative keyboards. In Proceedings of the Fourth International Scientific Conference WWDU ‘94. Milan: Univ. of Milan.

—. 1995. Ergonomics. In Fundamentals of Industrial Hygiene, edited by BA Ploog. Chicago: National Safety Council.

Kroemer, KHE, HB Kroemer, and KE Kroemer-Elbert. 1994. Ergonomics: How to Design for Ease and Efficiency. Englewood Cliffs, NJ: Prentice Hall.

Kwon, KS, SY Lee, and BH Ahn. 1993. An approach to fuzzy expert systems for product colour design. In The Ergonomics of Manual Work, edited by Maras, Karwowski, Smith, and Pacholski. London: Taylor & Francis.

Lacoste, M. 1983. Des situations de parole aux activités interprétives. Psychol Franç 28:231-238.

Landau, K and W Rohmert. 1981. AET-A New Job Analysis Method. Detroit, Mich.: AIIE Annual Conference.

Laurig, W. 1970. Elektromyographie als arbeitswissenschaftliche Untersuchungsmethode zur Beurteilung von statischer Muskelarbeit. Berlin: Beuth.

—. 1974. Beurteilung einseitig dynamischer Muskelarbeit. Berlin: Beuth.

—. 1981. Belastung, Beanspruchung und Erholungszeit bei energetisch-muskulärer Arbeit—Literaturexpertise. In Forschungsbericht Nr. 272 der Bundesanstalt für Arbeitsschutz und Unfallforschung Dortmund. Bremerhaven: Wirtschaftsverlag NW.

—. 1992. Grundzüge der Ergonomie. Erkenntnisse und Prinzipien. Berlin, Köln: Beuth Verlag.

Laurig, W and V Rombach. 1989. Expert systems in ergonomics: Requirements and an approach. Ergonomics 32:795-811.

Leach, ER. 1965. Culture and social cohesion: An anthropologist’s view. In Science and Culture, edited by Holten. Boston: Houghton Mifflin.

Leana, CR, EA Locke, and DM Schweiger. 1990. Fact and fiction in analyzing research on participative decision making: A critique of Cotton, Vollrath, Froggatt, Lengnick-Hall, and Jennings. Acad Manage Rev 15:137-146.

Lewin, K. 1951. Field Theory in Social Science. New York: Harper.

Liker, JK, M Nagamachi, and YR Lifshitz. 1988. A Comparitive Analysis of Participatory Programs in US and Japan Manufacturing Plants. Ann Arbor, Mich.: Univ. of Michigan, Center for Ergonomics, Industrial and Operational Engineering.

Lillrank, B and N Kano. 1989. Continuous Improvement: Quality Control Circles in Japanese Industries. Ann Arbor, Mich.: Univ. of Michigan, Center for Japanese Studies.

Locke, EA and DM Schweiger. 1979. Participation in decision making: One more look. In Research in Organizational Behavior, edited by BM Staw. Greenwich, Conn.: JAI Press.

Louhevaara, V, T Hakola, and H Ollila. 1990. Physical work and strain involved in manual sorting of postal parcels. Ergonomics 33:1115-1130.

Luczak, H. 1982.  Belastung, Beanspruchung und Erholungszeit bei informatorisch- mentaler Arbeit — Literaturexpertise. Forschungsbericht der Bundesanstalt für Arbeitsschutz und Unfallforschung Dortmund . Bremerhaven: Wirtschaftsverlag NW.

—. 1983. Ermüdung. In Praktische Arbeitsphysiologie, edited by W Rohmert and J Rutenfranz. Stuttgart: Georg Thieme Verlag.

—. 1993. Arbeitswissenschaft. Berlin: Springer Verlag.

Majchrzak, A. 1988. The Human Side of Factory Automation. San Francisco: Jossey-Bass.

Martin, T, J Kivinen, JE Rijnsdorp, MG Rodd, and WB Rouse. 1991. Appropriate automation-integrating technical, human, organization, economic and cultural factors. Automatica 27:901-917.

Matsumoto, K and M Harada. 1994. The effect of night-time naps on recovery from fatigue following night work. Ergonomics 37:899-907.

Matthews, R. 1982. Divergent conditions in the technological development of India and Japan. Lund Letters on Technology and Culture, No. 4. Lund: Univ. of Lund, Research Policy Institute.

McCormick, EJ. 1979. Job Analysis: Methods and Applications. New York: American Management Association.

McIntosh, DJ. 1994. Integration of VDUs into the US office work environment. In Proceedings of the Fourth International Scientific Conference WWDU ‘94. Milan: Univ. of Milan.

McWhinney. 1990. The Power of Myth in Planning and Organizational Change, 1989 IEEE Technics, Culture and Consequences. Torrence, Calif.: IEEE Los Angeles Council.

Meshkati, N. 1989. An etiological investigation of micro and macroergonomics factors in the Bhopal disaster: Lessons for industries of both industrialized and developing countries. Int J Ind Erg 4:161-175.

Minors, DS and JM Waterhouse. 1981. Anchor sleep as a synchronizer of rhythms on abnormal routines.  Int J Chronobiology : 165-188.

Mital, A and W Karwowski. 1991. Advances in Human Factors/Ergonomics. Amsterdam: Elsevier.

Monk, TH. 1991.  Sleep, Sleepiness and Performance . Chichester: Wiley.

Moray, N, PM Sanderson, and K Vincente. 1989. Cognitive task analysis for a team in a complex work domain: A case study. Proceedings of the Second European Meeting On Cognitive Science Approaches to Process Control, Siena, Italy.

Morgan, CT, A Chapanis, JS III Cork, and MW Lund. 1963. Human Engineering Guide to Equipment Design. New York: McGraw-Hill.

Mossholder, KW and RD Arvey. 1984. Synthetic validity: A conceptual and comparative review. J Appl Psychol 69:322-333.

Mumford, E and Henshall. 1979. A Participative Approach to Computer Systems Design. London: Associated Business Press.

Nagamachi, M. 1992. Pleasantness and Kansei engineering. In Measurement Standards. Taejon, Korea: Korean Research Institute of Standards and Science Publishing.

National Institute for Occupational Safety and Health (NIOSH). 1981. Work Practices Guide for Manual Lifting. Cincinnati, Ohio: US Department of Health and Human Services.

—. 1990. OSHA Instruction CPL 2.85: Directorate of Compliance Programs: Appendix C, Guidelines Auggested By NIOSH for Videotape Evaluation of Work Station for Upper Extremities Cumulative Trauma Disorders. Washington, DC: US Department of Health and Human Services.

Navarro, C. 1990. Functional communication and problem-solving in a bus traffic-regulation task. Psychol Rep 67:403-409.

Negandhi, ART. 1975. Modern Organizational Behaviour. Kent: Kent Univ..

Nisbett, RE and TD De Camp Wilson. 1977. Telling more than we know. Psychol Rev 84:231-259.

Norman, DA. 1993. Things That Make Us Smart. Reading: Addison-Wesley.

Noro, K and AS Imada. 1991. Participatory Ergonomics. London: Taylor & Francis.

O’Donnell, RD and FT Eggemeier. 1986. Work load assessment methodology. In Handbook of Perception and Human Performance. Cognitive Processes and Performance, edited by K Boff, L Kaufman, and JP Thomas. New York: Wiley.

Pagels, HR. 1984. Computer culture: The scientific, intellectual and social impact of the computer. Ann NY Acad Sci :426.

Persson, J and Å Kilbom. 1983. VIRA—En Enkel Videofilmteknik För Registrering OchAnalys Av Arbetsställningar Och—Rörelser. Solna, Sweden: Undersökningsrapport,Arbetraskyddsstyrelsen.

Pham, DT and HH Onder. 1992. A knowledge-based system for optimizing workplace layouts using a genetic algorithm. Ergonomics 35:1479-1487.

Pheasant, S. 1986. Bodyspace, Anthropometry, Ergonomics and Design. London: Taylor & Francis.

Poole, CJM. 1993. Seamstress’ finger. Brit J Ind Med 50:668-669.

Putz-Anderson, V. 1988. Cumulative Trauma Disorders. A Manual for Musculoskeletal Diseases of the Upper Limbs. London: Taylor & Francis.

Rasmussen, J. 1983. Skills, rules, and knowledge: Sinds, signs, symbols and other distinctions in human performance models. IEEE T Syst Man Cyb 13:257-266.

—. 1986. A framework for cognitive task analysis in systems design. In Intelligent Decision Support in Process Environments, edited by E Hollnagel, G Mancini, and DD Woods. Berlin: Springer.

Rasmussen, J, A Pejtersen, and K Schmidts. 1990. In Taxonomy for Analysis of Work Domains. Proceedings of the First MOHAWC Workshop, edited by B Brehmer, M de Montmollin and J Leplat. Roskilde: Riso National Laboratory.

Reason, J. 1989. Human Error. Cambridge: CUP.

Rebiffé, R, O Zayana, and C Tarrière. 1969. Détermination des zones optimales pour l’emplacement des commandes manuelles dans l’espace de travail. Ergonomics 12:913-924.

Régie nationale des usines Renault (RNUR). 1976. Les profils de poste: Methode d’analyse des conditions de travail. Paris: Masson-Sirtes.

Rogalski, J. 1991. Distributed decision making in emergency management: Using a method as a framework for analysing cooperative work and as a decision aid. In Distributed Decision Making. Cognitive Models for Cooperative Work, edited by J Rasmussen, B Brehmer, and J Leplat. Chichester: Wiley.

Rohmert, W. 1962. Untersuchungen über Muskelermüdung und Arbeitsgestaltung. Bern: Beuth-Vertrieb.

—. 1973. Problems in determining rest allowances. Part I: Use of modern methods to evaluate stress and strain in static muscular work. Appl Ergon 4(2):91-95.

—. 1984. Das Belastungs-Beanspruchungs-Konzept. Z Arb wiss 38:193-200.

Rohmert, W and K Landau. 1985. A New Technique of Job Analysis. London: Taylor & Francis.

Rolland, C. 1986. Introduction à la conception des systèmes d’information et panorama des méthodes disponibles. Génie Logiciel 4:6-11.

Roth, EM and DD Woods. 1988. Aiding human performance. I. Cognitive analysis. Travail Hum 51:39-54.

Rudolph, E, E Schönfelder, and W Hacker. 1987. Tätigkeitsbewertungssystem für geistige arbeit mit und ohne Rechnerunterstützung (TBS-GA). Berlin: Psychodiagnostisches Zentrum der Humboldt-Universität.

Rutenfranz, J. 1982. Occupational health measures for night- and shiftworkers. II. Shiftwork: Its practice and improvement. J Hum Ergol:67-86.

Rutenfranz, J, J Ilmarinen, F Klimmer, and H Kylian. 1990. Work load and demanded physical performance capacity under different industrial working conditions. In Fitness for Aged, Disabled, and Industrial Workers, edited by M Kaneko. Champaign, Ill.: Human Kinetics Books.

Rutenfranz, J, P Knauth, and D Angersbach. 1981. Shift work research issues. In  Biological Rhythms, Sleep and Shift Work , edited by LC Johnson, DI Tepas, WP Colquhoun, and MJ Colligan. New York: Spectrum Publications Medical and Scientific Books.

Saito, Y. and K Matsumoto. 1988. Variations of physiological functions and psychological measures and their relationship on delayed shift of sleeping time.  Jap J Ind Health  30:196-205.

Sakai, K, A Watanabe, N Onishi, H Shindo, K Kimotsuki, H Saito, and K Kogl. 1984. Conditions of night naps effective to facilitate recovery from night work fatigue.  J Sci  Lab 60: 451-478.

Savage, CM and D Appleton. 1988. CIM and Fifth Generation Management. Dearborn: CASA/SME Technical Council.

Savoyant, A and J Leplat. 1983. Statut et fonction des communications dans l’activité des équipes de travail. Psychol Franç 28:247-253.

Scarbrough, H and JM Corbett. 1992. Technology and Organization. London: Routledge.

Schmidtke, H. 1965. Die Ermüdung. Bern: Huber.

—. 1971. Untersuchungen über den Erholunggszeitbedarf bei verschiedenen Arten gewerblicher Tätigkeit. Berlin: Beuth-Vertrieb.

Sen, RN. 1984. Application of ergonomics to industrially developing countries. Ergonomics 27:1021-1032.

Sergean, R. 1971. Managing Shiftwork. London: Gower Press.

Sethi, AA, DHJ Caro, and RS Schuler. 1987. Strategic Management of Technostress in an Information Society. Lewiston: Hogrefe.

Shackel, B. 1986. Ergonomics in design for usability. In People and Computer: Design for Usability, edited by MD Harrison and AF Monk. Cambridge: Cambridge Univ. Press.

Shahnavaz, H. 1991. Transfer of Technology to Industrially Developing Countries and Human Factors Consideration TULEÅ 1991: 22, 23024. Luleå Univ., Luleå, Sweden: Center for Ergonomics of Developing Countries.

Shahnavaz, H, J Abeysekera, and A Johansson. 1993. Solving multi-factorial work-environment problems through participatory ergonomics: Case study: VDT operators. In Ergonomics of Manual Work, edited by E Williams, S Marrs, W Karwowski, JL Smith, and L Pacholski. London: Taylor & Francis.

Shaw, JB and JH Riskind. 1983. Predicting job stress using data from the Position Analysis Questionnaire (PAQ). J Appl Psychol 68:253-261.

Shugaar, A. 1990. Ecodesign: New products for a greener culture. Int Herald Trib, 17.

Sinaiko, WH. 1975. Verbal factors in human engineering: Some cultural and psychological data. In Ethnic Variables in Human Factors Engineering, edited by A Chapanis. Baltimore: Johns Hopkins Univ..

Singleton, WT. 1982. The Body At Work. Cambridge: CUP.

Snyder, HL. 1985a. Image quality: Measures and visual performance. In Flat Panel Displays and CRTs, edited by LE Tannas. New York: Van Nostrand Reinhold.

—. 1985b. The visual system: Capabilities and limitations. In Flat Panel Displays and CRTs, edited by LE Tannas. New York: Van Nostrand Reinhold.

Solomon, CM. 1989. The corporate response to work force diversity. Pers J 68:42-53.

Sparke, P. 1987. Modern Japanese Design. New York: EP Dutton.

Sperandio, JC. 1972. Charge de travail et régulation des processus opératoires. Travail Hum 35:85-98.

Sperling, L, S Dahlman, L Wikström, A Kilbom, and R Kadefors. 1993. A cube model for the classification of work with hand tools and the formulation of functional requirements. Appl Ergon 34:203-211.

Spinas, P. 1989. User oriented software development and dialogue design. In Work With Computers: Organizational, Management, Stress and Health Aspects, edited by MJ Smith and G Salvendy. Amsterdam: Elsevier.

Staramler, JH. 1993. The Dictionary of Human Factors Ergonomics. Boca Raton: CRC Press.

Strohm, O, JK Kuark, and A Schilling. 1993. Integrierte Produktion: Arbeitspsychologische Konzepte und empirische Befunde, Schriftenreihe Mensch, Technik, Organisation. In CIM—Herausforderung an Mensch, Technik, Organisation, edited by G Cyranek and E Ulich. Stuttgart, Zürich: Verlag der Fachvereine.

Strohm, O, P Troxler and E Ulich. 1994. Vorschlag für die Restrukturierung eines
Produktionsbetriebes. Zürich: Institut für Arbietspsychologie der ETH.

Sullivan, LP. 1986. Quality function deployment: A system to assure that customer needs drive the product design and production process. Quality Progr :39-50.

Sundin, A, J Laring, J Bäck, G Nengtsson, and R Kadefors. 1994. An Ambulatory Workplace for Manual Welding: Productivity through Ergonomics. Manuscript. Göteborg: Lindholmen Development.

Tardieu, H, D Nanci, and D Pascot. 1985. Conception d’un système d’information. Paris: Editions d’Organisation.

Teiger, C, A Laville, and J Durafourg. 1974. Taches répétitives sous contrainte de temps et charge de travail. Rapport no 39. Laboratoire de physiologie du travail et d’ergonomie du CNAM.

Torsvall, L, T Akerstedt, and M. Gillberg. 1981. Age, sleep and irregular workhours: a field study with EEG recording, catecholamine excretion and self-ratings.  Scand J Wor Env Health  7:196-203.

Ulich, E. 1994. Arbeitspsychologie 3. Auflage. Zürich: Verlag der Fachvereine and Schäffer-Poeschel.

Ulich, E, M Rauterberg, T Moll, T Greutmann, and O Strohm. 1991. Task orientation and user-oriented dialogue design. In  Int J Human-Computer Interaction  3:117-144.

United Nations Educational, Scientific and Cultural Organization (UNESCO). 1992. Ergonomics Impact of Science on Society. Vol. 165. London: Taylor & Francis.

Van Daele, A. 1988. L’écran de visualisation ou la communication verbale? Analyse comparative de leur utilisation par des opérateurs de salle de contrôle en sidérurgie. Travail Hum 51(1):65-80.

—. 1992. La réduction de la complexité par les opérateurs dans le contrôle de processus continus. contribution à l’étude du contrôle par anticipation et de ses conditions de mise en œuvre. Liège: Université de Liège.

Van der Beek, AJ, LC Van Gaalen, and MHW Frings-Dresen. 1992. Working postures and activities of lorry drivers: A reliability study of on-site observation and recording on a pocket computer. Appl Ergon 23:331-336.

Vleeschdrager, E. 1986.  Hardness 10: diamonds . Paris.

Volpert, W. 1987. Psychische Regulation von Arbeitstätigkeiten. In Arbeitspsychologie. Enzklopüdie der Psychologie, edited by U Kleinbeck and J Rutenfranz. Göttingen: Hogrefe.

Wagner, R. 1985. Job analysis at ARBED. Ergonomics 28:255-273.

Wagner, JA and RZ Gooding. 1987. Effects of societal trends on participation research. Adm Sci Q 32:241-262.

Wall, TD and JA Lischeron. 1977. Worker Participation: A Critique of the Literature and Some Fresh Evidence. London: McGraw-Hill.

Wang, WM-Y. 1992. Usability Evaluation for Human-Computer Interaction (HCI). Luleå, Sweden: Luleå Univ. of Technology.

Waters, TR, V Putz-Anderson, A Garg, and LJ Fine. 1993. Revised NIOSH equation for the design and evaluation of manual handling tasks. Ergonomics 36:749-776.

Wedderburn, A. 1991. Guidelines for shiftworkers. Bulletin of European Shiftwork Topics (BEST) No. 3. Dublin: European Foundation for the Improvement of Living and Working Conditions.

Welford, AT. 1986. Mental workload as a function of demand, capacity, strategy and skill. Ergonomics 21:151-176.

White, PA. 1988. Knowing more about what we tell: ‘Introspective access’ and causal report accuracy, 10 years later. Brit J Psychol 79:13-45.

Wickens, C. 1992. Engineering Psychology and Human Performance. New York: Harper Collins.

Wickens, CD and YY Yeh. 1983. The dissociation between subjective work load and performance: A multiple resources approach. In Proceedings of the Human Factors Society 27th Annual Meeting. Santa Monica, Calif.: Human Factors Society.

Wieland-Eckelmann, R. 1992. Kognition, Emotion und Psychische Beanspruchung. Göttingen: Hogrefe.

Wikström.L, S Byström, S Dahlman, C Fransson, R Kadefors, Å Kilbom, E Landervik, L Lieberg, L Sperling, and J Öster. 1991. Criterion for Selection and Development of Hand Tools. Stockholm: National Institute of Occupational Health.

Wilkinson, RT. 1964. Effects of up to 60 hours sleep deprivation on different types of work. Ergonomics 7:63-72.

Williams, R. 1976. Keywords: A Vocabulary of Culture and Society. Glasgow: Fontana.

Wilpert, B. 1989. Mitbestimmung. In Arbeits- und Organisationspsychologie. Internationales Handbuch in Schlüsselbegriffen, edited by S Greif, H Holling, and N Nicholson. Munich: Psychologie Verlags Union.

Wilson, JR. 1991. Participation: A framework and foundation for ergonomics. J Occup Psychol 64:67-80.

Wilson, JR and EN Corlett. 1990. Evaluation of Human Work: A Practical Ergonomics Methodology. London: Taylor & Francis.

Wisner, A. 1983. Ergonomics or anthropology: A limited or wide approach to working condition in technology transfer. In Proceedings of the First International Conference On Ergonomics of Developing Countries, edited by Shahnavaz and Babri. Luleå, Sweden: Luleå Univ. of Technology.

Womack, J, T Jones, and D Roos. 1990. The Machine That Changed the World. New York: Macmillan.

Woodson, WE, B Tillman, and P Tillman. 1991. Human Factors Design Handbook. New York: McGraw-Hill.

Zhang, YK and JS Tyler. 1990. The establishment of a modern telephone cable production facility in a developing country. A case study. In International Wire and Cable Symposium Proceedings. Illinois.

Zinchenko, V and V Munipov. 1989. Fundamentals of Ergonomics. Moscow: Progress.